Horizon vgpu black screen. It just gets stuck somewhere half-way as its shutting .

Horizon vgpu black screen 16) and 7. Mar 5, 2023 · Here's how to troubleshoot NVIDIA vGPU on VMware platforms, (vSphere & Horizon). Nov 20, 2020 · One of the most common issues with VMware Horizon virtual desktops is a black screen displaying and crashing the desktop, so IT admins should learn how to troubleshoot this issue. Screen goes black for a few seconds, then shows a message that you have been disconnected. Troubleshoot NVIDIA vGPU issues in VMware Horizon with our guide to common causes, fixes, and best practices for optimal performance. However, now the web console is working. Jun 6, 2015 · Just began rolling out several vGPU enabled Horizon 6. The probable cause is that the display that is connected to the NVIDIA vGPU is enteringa lower power state. Mar 27, 2025 · Reference: Horizon Agent Graphics Registry Settings (89193) This registry helps to enforce the “Horizon Indirect Display Driver” for handling the Displays. Sep 29, 2021 · Ref. We use Windows 11 23h2 with nvidia A16 VGPU (1GB video RAM). Mar 17, 2018 · NVIDIA-GRID--Known-Citrix-configuration-issues-with-multi-monitor-2-or-more-monitors--mouse-cursor-offset-jumping-around-black-screens-corruptoffset-second-screen Apr 21, 2023 · A black screen appears while sign-in - Windows Server Provides a solution to an issue that a black screen may appear while sign-in by using remote desktop. Dec 17, 2024 · Various Intel® Arc™ Graphics cards have problems connecting to various monitors: Sometimes unplugging/plugging back in the HDMI fixes it. Jan 29, 2025 · Hi, We've been having an issue with the Horizon Client for Linux. Change Log Virtual Hardware Windows Preparation Power Options System Settings Install Applications Oct 20, 2015 · This blog post shows a long list of possible reasons for black screens when connecting to a VMware Horizon View desktop. 2Q - > 4Q). Fix: Disable all display-related power management Dec 24, 2024 · Black screen when opening confidential emails in Outlook using the Blast protocol with Nvidia VGPU (85492) - This Article outlines a known issue seen when viewing confidential data and a method to workaround this via a registry key available recommended to be applied with Horizon 2111 or later. Apr 30, 2025 · Follow these instructions to configure VMs and ESXi hosts to create NVIDIA GRID vGPU-enabled desktop pools in Horizon 8. The issue presented itself as a black screen when logging into the Horizon using the VMware Client or HTML. We have two Windows 11 Full Clone pools. Therefore, use VMware Horizon or VNC to access the VM’s desktop. 9 for the clients). This happens without Proton, with Proton 9. Dec 20, 2024 · Tried verifying game files, removing it, downloading it again, cleaning some nvidia cache, compatibility mode Nothing. 30397 installed on them. It just loads a black screen. Under normal circumstances, the VMware Horizon Indirect Display Driver is prioritized as a fallback driver for remoting protocols, except in environments where no hypervisor or GPU display Mar 17, 2018 · Resolving black screen errors on vGPU using VMware HorizonThis issue may occur with high-­‐‑resolution displays or multi-­‐‑ monitor configurations. Aug 5, 2025 · VMware Horizon® is a platform for managing and delivering virtualized or hosted desktops and applications to end-users. Adding the K1 Grid device makes blast a blank black screen. 1 to connect to my work remote desktop Server is Evolvedaas Tried both VMWare Blast and PCoIP 3 Monitor Setup (all different brand) The screen flickering occurs intermittently and seems to affect one or more of my monitors Occasionally, one or more monitors will go completely black for a few seconds before returning Nov 4, 2025 · Follow these instructions to configure VMs and ESXi hosts to create NVIDIA GRID vGPU-enabled desktop pools in Horizon 8. 0-2, Proton Experimental, and GE-Proton9-11. We also noted that historically, the web console in vCenter does not work on a VDI with a vGPU attached. The behavior can differ depending on the Guest OS. The VDI shows in Horizon console The dreaded VMware Horizon gray/black screen of death issue, but only on first login attempt. And every time I run it the screen flashes black and takes forever for anything to load. Although Blast Extreme is designed to provide an excellent, out-of-the-box configuration for most use cases, some network conditions and applications require additional tuning. Everything works fine, except 2 to 3 times a day (sometimes more, sometimes over 2 days), the screen FREEZES for a second or two, then all black, then I've been trying to get VMWare Horizon working on my Google Cloud Platform instance but it's been so frustrating! I've installed the View Agent and Direct Connection agent on my host but every time I connect to it from the VMWare Client it goes to a Black Screen and times out. Just to follow up with the other replies, unless you're got PCoIP accelerator cards like a Teradici, you'll want to use Blast with Horizon. 7. This guide is No svga is not used by horizon. #20014837 XenDesktop shows only a black screen when connected to a vGPU VM Description: XenDesktop sometimes displays only a black screen when it is connected to an NVIDIA vGPU VM. Dec 24, 2024 · Black screen appears on the extended display with NVIDIA GPU on Windows 10 2004 (81110) - This article outlines a resolved issue where a dual monitor setup with the extended display option resulted in a black screen addressed in Horizon 7. With Conrtroll alt Delete we could bring up the Taskmanager and restarting the Windows-Explorer resultet in Windows explorer terminating but not even being able to start again. The initial connection to a VM that uses XenDesktop from a client with multiple displays results in a black screen. The template machine for the ful Sep 5, 2016 · Vmware Horizon 7 standard. Apr 4, 2020 · In all my years assisting and providing support with VMware Horizon, one of the most common problems that customers report with their VDI implementations, is the VMware Horizon Blank Screen. Rebooting or powering off the virtual machine does not resolve the problem. This is a child article of Known Issues with NVIDIA VGPU and Horizon View (90271)f In this desktop vGPU was enabled which causes a black console screen from within vSphere Client. May 9, 2024 · When logging on to VDI with an NVIDIA vGPU and Windows 11, your session may result with a frozen screen. For complete information and detailed procedures, see the NVIDIA vGPU Deployment Guide for Horizon. Does anybody have any solutions to this problem? Dec 3, 2021 · Horizon View with the VMware Blast display protocol Protected e-mail messages in Outlook Description Title Black screen when protected e-mails are opened in Outlook on the VM with vGPU URL Name Black-screen-when-protected-e-mails-are-opened-in-Outlook-on-the-VM-with-vGPU Article Number 000001629 vGPU Jun 17, 2015 · It might be known issue, the VM after reboot shows blank or black screen with white cursor. Nvidia GRID vGPU software vsphere VIB installed and drivers for W10 (369. 0, application graphics can be rendered with superior performance compared to non-hardware-accelerated Mar 3, 2024 · Encountering VMWare Horizon Client freezing or connection issues? Learn how to fix it swiftly. For complete information and detailed procedures, see the NVIDIA vGPU Deployment Guide for vSphere. When the desktop is reached I have noticed the following behavior. Asking because you say you have been working with Horizon and GRID since 2015 - have you ran into an issue with a black screen while the desktop is loading for about 15 - 20 seconds? After that it loads and works fine. HTML: When the desktop is reached the mouse cursor disappears. Jun 13, 2017 · Once I go back to the Horizon connection server to allocate a new VM to a pool i get the "NVIDIA GRID VGPU support does not match desktop setting" intermittently. Both use Nvidia t1000 graphics cards. Sep 29, 2021 · Adjust the video memory value higher (such as 32 MB, 64 MB, or 128 MB), as needed; see the Video Memory Calculator for recommended settings. 5) causes partial black bars on the display after some time for the users. Hi All, We've spun up a test horizon environment, using the latest available agents, clients and broker server. Fix Horizon Zero Dawn Black Screen of Death Problem. Mar 17, 2018 · Use the following procedure to correct this issue: 1. Sometimes display works briefly, then the display goes blank; repeated unplugging/plugging HDMI doesn't work. 1 desktop pools with Dell P25 PCoIP zero clients and dual-displays. 0 U3d. VMWare Horizon Client v2312. You can turn it back on, but keep in mind things take a couple seconds longer then. Nov 22, 2024 · 90139, This article provides a troubleshooting methodology outlining typical issues with the Horizon Blast Protocol. Tried various combinations of versions and tools and it seemed to follow 7. Screen goes bla… May 10, 2022 · By Val King A stated goal in the VMware Horizon documentation is "to provide an excellent out-of-the-box configuration for most local area network (LAN) use cases, negating the need to perform complex tuning or learn hundreds of policy settings. Blast: This is a child article of Known Issues with NVIDIA VGPU and Horizon View (90271) Dec 24, 2024 · Black screen when opening confidential emails in Outlook using the Blast protocol with Nvidia VGPU (85492) - This Article outlines a known issue seen when viewing confidential data and a method to workaround this via a registry key available recommended to be applied with Horizon 2111 or later. 13 and higher. Logged a ticket with support who after the whole send me this particular log they came back that vsphere and Vcenter do not Nov 4, 2025 · The 3D rendering options and other pool settings offer various advantages and drawbacks. Nvidia driver branch version 16 (16. May 30, 2024 · Anyway, during the installation of the new updated driver, the screen went black again and the only way to bring it up was by unplugging the monitor from the HDMI port and plugging it back. 5 fail with a black screen. There is no visible errors. A. Feb 11, 2019 · Hi, We get a black screen immediately after login for approximately 15 seconds with PCOIP or a black screen which never renders when using BLAST. 0) and newer. We usually manage our templates via RDP in this case. 3129 Horizon Client 2013 Dell Wyse 3040 with OS 9. Using the SVGA only - Blast is working fine. com) I found that disabling the "VMware SVGA" driver workaround this issue, and on persistent VMs improves logon experience and time. \VMware Blast\config PixelProviderForceViddCapture REG_SZ : 1 Not using vGPU just the default graphics, I've given each VM 45MB RAM over 3 monitors. 1 or later FFmpeg hardware : cuda vaapi drm Soft We would like to show you a description here but the site won’t allow us. Navigation Use this post to build a virtual desktop that will be used as the parent image (aka source image, aka master image, aka gold image) for additional virtual desktops. • Windows Update replaces the SVGA Driver that is installed with Horizon Agent. I tried downgrading back to same versions and same issue. Sep 29, 2021 · Black screen on initial connection to a VM using XenDesktop from a client with multiple displays. 6 - Nvidia GRID vGPU Virtualization discussion , vmware 7 75 November 5, 2019 Accidentally broke my Horizon lab - View web-UI will not load Virtualization vmware , desktop-virtualization , question 9 464 February 22, 2020 horizon black screen Virtualization discussion , vmware 2 68 September 24, 2018 Mar 18, 2019 · I could replicate the screen freeze on initial Blast Extreme connection and subsequent reconnects with the 7. I've troubleshooting usage of GPU in Horizon VDI Environment for quite a while now. Without the key, either IDD/SVGA may be used as a Display Driver in VDI. The nvfbc is no longer supported. Apr 25, 2023 · Fix 85492, Black screen when opening confidential emails in outlook using the blast protocol with Nvidia VGPU Jan 22, 2025 · Anyone experiencing issues with login into black screen? Looking for a permanent solution on this ongoing issue. Just a black screen with the mouse. Sep 29, 2025 · If your environment is up to date (vSphere, NVIDIA vGPU with latest releases, and Horizon with latest releases), then I would not touch anything and leave it default. This is only r Mar 14, 2025 · The issue is that after running VMware Guest Customization (any which way, minimal settings or not) on a Windows 11 24H2 VM (I tried every new ISO from October-January), the profile of the first user logging in becomes corrupted and you get a black screen instead of a desktop. 0 U3d After upgrading we can still see a lot of these events in the nvidia esx logs Nov 18, 2024 · 88748, This article provides a workaround for the above mentioned black screen issue during reconnect to Horizon sessions on physical machines and other graphics related issues. Aug 5, 2025 · NVIDIA virtual GPU (vGPU) software is a graphics virtualization platform that extends the power of NVIDIA GPU technology to virtual desktops and apps, offering improved security, productivity, and cost-efficiency. We are simply using Horizon to connect to another physical machine, from a dell precision 3260 thin client. X and earlier Aug 1, 2018 · Issue: When trying to open a console of any VM, I get a black screen. Dec 22, 2024 · Hello, We have a VDI enviroment based on horizon 2312 with vsphere 7 and instant clone. You have implemented the workaround documented in Black screen Resolution To stop the vGPU from being disabled on boot, either update or remove the Horizon agent / Indirect Display driver. VMware Tools is version 12. During the investigation we Apr 24, 2025 · Hi, We run Horizon Connection servers 2312. Nvidia Support told us to upgrade vGPU driver from 13. Understood, just FYI Blast utilize the vGPU for encoding which result in lower CPU utilization. Here's how to fix it! Sep 2, 2020 · I encountered an issue that troubled our environment for some time. 2 to latest 13. Then the mouse cursor displayed is actually offset from where it is on the VDI guest. Nov 10, 2025 · In Windows 11 24H2 guest VMs, the display is driven in Omnissa Horizon sessions by the Omnissa Horizon Indirect Display Driver (IDD) instead of the NVIDIA vGPU software graphics driver. With the Omnissa Horizon Blast display protocol, six monitors at 2560 X 1600 resolution with virtual desktops that are running Windows 10 version 1803 or later are supported. Horizon is a robust VDI solution, but like any complex system, it can encounter issues. Select the option that best supports your vSphere hardware infrastructure and your users’ requirements for graphics rendering. ” That makes troubleshooting the VM really difficult. The pool has vGPU enabled. However, none of them solved the problem… After that, it works fine. Jun 8, 2021 · Moonlight v6. 31) versions of the vGPU driver and Horizon 7. Desktop Pool Horizon Agent Direct-Connection Plug-in vMotion of vGPU Virtual Machines vMotion of vGPU Virtual Machines is supported starting with vSphere 6. When you search for this issue, you will find a lot of information about various solutions to the blank screen issue. Verify the host machine is supported in the appropriate Compatibility Guide at Tech Zone - Compatibility Guides, and check with the vendor to verify the host meets power and configuration requirements. Dec 24, 2024 · Black screen when opening confidential emails in Outlook using the Blast protocol with Nvidia VGPU (85492) - This Article outlines a known issue seen when viewing confidential data and a method to workaround this via a registry key available recommended to be applied with Horizon 2111 or later. 2 (412. There’s a separate article for RDS Session Host. I reinitiate the login, I get a black screen for about 5 seconds, then get a mouse curser, and the windows 10 ‘welcome’ screen. 13. Context: Windows 1909 and earlier vGPU VDI VMs used nvfbc backend rendering. 1 (412. one more thing I did try the 2nd DP and 3DP all yield the same results when the intel driver is installed. The only solution I have found is to use VMware Horizon - that works flawlessly. users are getting a black screen with sound and subtiteles. Horizon client matches the CS version. I was able to fix the issue atleast for Dec 23, 2024 · Disclaimer: Vxxxxe is not responsible for the reliability of any data, opinions, advice, or statements made on third-party websites. 0. This black screen while the desktop is loading only occurs on the GRID enabled pool. Explore solutions below for Windows 11/10 users. com) for the details, and how to enable! Jul 8, 2020 · Hallo, We are currently faced with an issue that out-of a sudden VMware Horizon Virtual Desktop Sessions (with NVIDIA Grid vGPU) on Red Hat 7. We use Nvidia GPU's (M10) in our hosts. This is only r Jun 6, 2025 · This troubleshooting guide provides solutions for common issues encountered in virtual GPU environments, covering licensing, vGPU configuration, installation and upgrades, performance and functionality, networking and system concerns, debugging, and hypervisor-specific issues. It happens more frequently when switching client locations to clients with different topologies and reconnecting to an existing session Resuming a session with a Horizon Client on an o/s that has recently gone into a hibernation state. While I’ve mostly observed this issue using non-persistent Instant Clones with vGPU on Windows 11 23H2, I have also noticed issues and anomalies with persistent VMs as well. I need 1 of 2 solutions. Azure VM cannot RDP - working on features - Virtual Machines Troubleshoot Azure VM cannot RDP - working on features. Microsoft Windows 11 AMD Ryzen 5 3600 6-Core Processor RAM: 16. everything is working and the deployment functions completely…until i install the graphics card driver then i get the infamouse black screen and disconnect after 10-15 seconds. Aug 15, 2024 · We use a quite old vGPU Host and Guest Driver, because every vGPU Driver above Version 535. At the office, we have this setting disabled as we need to be able to help troubleshoot student sessions. Pressing enter or space acknowledges the disclaimer after which login continues. Apr 25, 2023 · Fix 91993, Protocol Black Screens after enabling PixelProviderForceViddCapture with Horizon 7. 1 to 7. Jun 24, 2025 · When you select a virtual machine in the inventory and clicking on the Console tab, you experience these symptoms: The VMware virtual machine console is just a black screen. Jun 26, 2024 · With the release of VMware vSphere 8U3, you can now deploy Mixed Size Virtual GPU types with VMware vSphere and Omnissa Horizon for your VDI environment. 1 Instant Clones through BLAST protocol running Windows 10 2004 Some users are constantly experiencing black screens on login (with either of the above combinations) while others have no issues whatsoever. Jun 12, 2024 · Frozen screen with NVIDIA vGPU, Windows 11, and VMware Horizon - The Tech Journal (stephenwagner. Vid Nov 6, 2025 · The VMware virtual machine console displays black screen or displays in black and white. Dec 30, 2024 · This article explains a VDI Black Screen problem that occurred while the FPS was being changed during an active Omnissa Blast session. The message that appears on top is: Unable to connect to the MKS: Could not connect to pipe \. These are full vdis and issue happens with blast only. The Horizon View Agent version 7. Work with your hardware vendor to discuss the best-fitting GPU for your situation, do a Proof of Concept and switch to a GPU that better fits the requirements. Dec 6, 2016 · 19 1768 October 30, 2017 Horizon 7. Also, I forgot to mention that I get the black screen and a few mins later I get a message saying "The connection to the remote computer has ended" Feb 23, 2025 · After the NVIDIA driver is installed, vCenter Server console will display a black screen. The login process goes through fine, but instead of loading the desktop, it just shows a black screen and eventually times out. Jan 3, 2025 · In Horizon View pools with NVIDIA GPUs, users may occasionally experience a black screen when trying to establish a connection. 1 Problem: On a fresh boot of the VM, Horizon Zero Dawn the green "Play" button will go to "launching" for a moment, and then go back "Play". The reason for this is because blast runs better than RDP and pcoip for our needs. 129. Pcoip works fine. If you experiencing a blank or black screen when connecting to a VDI session with an NVIDIA vGPU on VMware Horizon, it may not even be related to the vGPU deployment. Oct 14, 2025 · Use Case Example: Please see Black screen appears on the extended display with NVIDIA GPU on Windows 10 2004 (81110) for additional details on a scenario where this key change may have a positive impact. 0 GB NVIDIA GeForce GTX 1660. Wondering if anyone else has run into this issue. And I found that when adding more than one display, the session simply freezes, so it takes a minute to move the mouse to the next screen. I'm trying to solve a uniquely annoying issue with VMware gray/black screens, but the issue is that this problem only happens on the first login attempt to a Windows VM, but never on subsequent attempts. Generally this means a firewall issue but I was able to show through packet captures that the desktops were in fact running just fine from a network perspective. Dec 23, 2024 · Disclaimer: Vxxxxe is not responsible for the reliability of any data, opinions, advice, or statements made on third-party websites. The steps below are ordered in order of severity and frequency in order to offer a sequential method to triage potential Screen Redirection issues in your environment. Nvidia Reference. Jan 10, 2025 · During bootup of a Windows virtual machine, the Virtual Machine Remote Console (VMRC) displays the Windows logo and switches to a black screen afterwards. Adjust the video memory value higher (such as 32 MB, 64 MB, or 128 MB), as. Especially if I have 3-4 edge windows open and video in one of these, and live updates in another window. i tried removing the vm from inventory and created new vm with same e Feb 9, 2025 · In Horizon environments with vGPU, and the IDD (Indirect Display Driver), when users logon they experience the screen do the zoom out/in (what windows does when it detects another display). 5. Many users are now reporting frequent session disconnects, but it is very random. Select the Settings tab for the virtual machine. It serves as a quick reference to streamline problem resolution, ensuring optimal deployment, performance, and The black screen is where getting ready normally shows, OSOT turns this off as showing it increases the logon time. Open vCenter. " VMware notes that "some use cases and situations require additional tuning, especially for wide area networks (WANs). Mar 17, 2018 · Using PCOIP to access virtual machines, multimonitor fails with black screen when Horizon client system has both landscape and portrait monitors configuredThe first time you logon to a PCOIP session when switching the monitor to landscape mode it will fail and the screen will go dark. Mar 20, 2015 · When you choose the 3D-accelerated monitor as your primary display, you only get corrupt screen in VMRC and if I recall correctly you also get a black screen after you login via RDP (this can affect other remote desktop software as well). Select Specify custom settings. We'll cover common issues, and troubleshooting procedures. Both run Windows 11 22h2. Nov 4, 2025 · Follow these instructions to configure VMs and ESXi hosts to create NVIDIA GRID vGPU-enabled desktop pools in Horizon 8. 4. 3596327 with details on disabling translation lookaside buffer (TLB) invalidation as an option to mitigate. With PCoIP or VMware Blast protocol I only get the black screen and after a while a very bad picture of the windows background of the login screen which is only a part of the screen and looks really bad and you can see the pixels of the picture. g. 2, I noticed that when in session the preview window in Vcenter is black and the remote console is black. This blog post will guide you through troubleshooting common issues in Horizon Console, the web int Hi Friends! I have a question about when a user logs into the VDI using either the Horizon Client 2309. Mar 17, 2018 · ArticlesNVIDIA GRID vGPU Corruptions/Black Screen/incorrect mouse behaviour often when using multiple/dual monitors - Windows 10 KB 1028332 Black screen while connecting to Horizon desktop through PCoIPThis video troubleshoots Black screen issues while connecting to Horizon desktop thr Feb 20, 2025 · After the NVIDIA driver is installed, vCenter Server console will display a black screen. 1. 2. Use of desktop duplication is advised for Windows 10 20H2 or later (with or Have a ticket with vmware, but in the meantime I’m wondering if there any ideas what’s wrong. Especially if you have Nvidia vGPU, since VMware worked with Nvidia when creating Blast Extreme. 17) The test image/template is using Win10, with all the latest patches. • Updating VMware Tools replaces the SVGA Driver that is installed with Horizon Agent. With two or more monitors, the monitors are not Oct 9, 2015 · Just began rolling out several vGPU enabled Horizon 6. When the test pool has made the first desktop, it stops on "customizing". When connecting to a VDI using VMWare Horizon Client, the app may freeze, halting the process at the connecting stage. Only when in session, PCoIP or Blast. could someone tell me which passthrough settings to review Jan 22, 2025 · Black screen with mouse active. only restarting the VM helps. Running on a Dell Optiplex 7010 with an Intel Raptorlake_s (Gen12) GPU Before starting the horizon-client command, we export LIBVA_DRIVER_NAME=iHD ~~~ FFmpeg License : LGPL version 2. GRID vGPU is a graphics acceleration technology from NVIDIA that enables a single GPU (graphics processing unit) to be shared among multiple virtual desktops. Jun 22, 2024 · I recently encountered a strange issue with Omnissa Horizon (formerly VMware Horizon) that resulted in a black screen presenting to the VDI users when they logged in. 03 (vGPU 16. needed; see the Video Memory Calculator for recommended settings. It's a standard instance with a Tesla T4 GPU and GRID drivers. So I use Horizon client for my government email (Air Force). May 30, 2023 · How to configure a virtual machine for use with NVIDIA vGPU and VMware Horizon. Sep 20, 2024 · Hi all, I am aware of the GPO to toggle "Screen Blanking" for Horizon machines, so that you can either view/blank active sessions from the vSphere console. Feb 18, 2025 · Follow these instructions to configure VMs and ESXi hosts to create NVIDIA GRID vGPU-enabled desktop pools in Horizon 8. The dreaded VMware Horizon gray/black screen of death issue, but only on first login attempt. Use of desktop duplication is advised for Windows 10 20H2 or later (with or Oct 14, 2025 · Use Case Example: Please see Black screen appears on the extended display with NVIDIA GPU on Windows 10 2004 (81110) for additional details on a scenario where this key change may have a positive impact. With instant clone desktop pools, the maximum number of monitors is four at 4K resolution. When NVIDIA GRID cards (installed in an x86 host) are used in a desktop virtualization solution running on VMware vSphere® 6. If you disconnect the session and reconnect both monitors display properly and no longer have a problem. Horizon View 7. Nov 9, 2017 · When I try to login the first time (horizon client or zero client) I get a black screen for about 15-20 second, then the connection server then closes the connection. I just set this up a month or so ago and I believe all the driver versions are consistent Mar 30, 2025 · Omnissa Horizon Client supports the following multiple monitor configurations. Troubleshoot NVIDIA vGPU issues in VMware Horizon with expert tips and solutions for optimal virtual graphics performance. We have 250 vdi desktops. The connection works fine May 17, 2018 · Task workers don’t need vgpu, you’re wasting your money and I also think Horizon enterprise is needed for vgpu capabilities. Only a reboot of the affected VM will help to fix it. This is a child article of Known Issues with NVIDIA VGPU and Horizon View (90271)f Discuss your Horizon View vDGA graphics deployments It's running Windows 11 and whenever I turn it on after being shut down for a while, it will install the Intel graphics drivers and start flickering a black screen. \vmware-authdpipe within retry period. We using Nvidia M10 on VMware Horizon with Windows 10 - 20H2 and grid_m10-1b profile and VMware ESX 7. Select the video card. We have Nvidia T4, A16 and M10 cards, and streaming video from Chrome or Edge are not working well. Everyone has a laptop or a Surface, with the Horizon View Client ver. Mar 3, 2024 · If VMWare Horizon Client is freezing or is stuck at connecting in Windows, execute the proven solutions mentioned in this post to resolve the issue. Aug 18, 2025 · If you encounter a black screen when starting a remote desktop session, verify that the values for the number of monitors and the display resolution, which are set in the console, match the host system, or manually adjust the amount of memory by using selecting Manage using vSphere Client in the console and then set the total video memory value Feb 17, 2025 · Login at first appears to be successful, except the screen is completely blank (black). There is also a registry key you can create to disable svga in the vdi: HKLM\Software\Policies\VMware, Inc. 1 or the HTML web version. Check out my blog post: vGPU Mixed Size Virtual GPU types with VMware vSphere 8U3 (stephenwagner. 4. This chapter covers installing VMware Horizon Connection Server and its supporting components Oct 28, 2016 · Am having an issue where the blast protocol will display a blank black screen only when the Nvidia GPU drivers/device are present. 1. Client: When the desktop is reached the mouse cursor stays but right and left clicks are ignored Dec 13, 2021 · Introduction Blast Extreme is a next-generation display protocol, developed by Omnissa. See vSphere documentation for details on how to configure this and more information. I am currently in the process of testing VMware Horizon, comparing it with an RDP connection to VMs running on a vSphere host with an added vGPU (Windows 11 - guest OS). I can confirm VGPU with nvidia-SMI. 5. The screen which should display is the Microsoft Interactive Login disclaimer which shows our terms and conditions of access. In updated environments (example vGPU 18 or 19, with newer versions of Omnissa Horizon, everything works beautifully. PCOIP still use CPU to encode and does not leverage the vGPU. In Horizon, you create a pool of virtual machines and select settings that give all the machines in the pool a standard desktop definition This chapter describes the following: Dec 3, 2024 · • Black screen or other graphics-related issues in the Horizon session. It just gets stuck somewhere half-way as its shutting Jun 6, 2025 · This troubleshooting guide provides solutions for common issues encountered in virtual GPU environments, covering licensing, vGPU configuration, installation and upgrades, performance and functionality, networking and system concerns, debugging, and hypervisor-specific issues. When user logs into the vdi using horizon client, it locks up as soon as Jun 14, 2024 · As a system administrator, ensuring the smooth operation of your virtual desktop infrastructure is paramount. Our ESXi servers run 8. Horizon allows you to create and broker connections to Windows virtual desktops, Linux virtual desktops, and Remote Desktop Server (RDS) - enabling hosted applications and desktops. Dec 26, 2024 · When you open a mail that is marked confidential in Outlook and you are connected in with the blast protocol, you get an unexpected black screen. 0 Connection Server 7. 8 Agent (on both Windows 10 2016 LTSC and 2019 LTSC). Jan 5, 2024 · This driver is installed with the VMware Horizon agent, and can work in conjunction with hardware acceleration, including GPUs (such as NVIDIA vGPU, AMD MxGPU, and Intel Data Center GPUs using SR-IOV). RDP on the impacted VM shows colors normally. Sep 12, 2022 · Hi all, we have random, rarely black screens in our vdi environment. John will laugh, however Xenserver can vmotion gpu vm’s with xendesktop / xenapp. I find that as soon as I uninstall those graphics drivers and the MS Basic Display Adapter is left, it works fine. 12 or later is in use. May 18, 2016 · This is affecting almost all of our Virtual Desktop Interface or VDI users. While updating from Horizon 7. Jan 2, 2025 · Intermittently, you receive a black screen while attempting to connect to a Horizon View Desktop. Jan 5, 2017 · But not only with the console. It serves as a quick reference to streamline problem resolution, ensuring optimal deployment, performance, and Dec 23, 2021 · I was experiencing random black screen, flickering items except the video on the screen or the video pauses and all the items are black except the photo of the video (video paused) while watching videos or having a meeting using video communications platform. This post applies to all Horizon versions 2006 (aka 8. We have the next problem: When a user logs on the to a VDI they get a freeze after login. I can only connect with remote desktop protocol to the VM with vGPU. 3. It is a windows 10 desktop with an Nvidia 3080ti in passthrough. 2. I also can't shut down the Horizon app conventionally at this point; I have to Aug 5, 2025 · Is this page helpful? Creating a Horizon vGPU Pool VMware Horizon uses desktop pools for centralized desktop management and distribution. The issue does not occur when connecting to the pool using the Horizon for Windows or when using a Zero Client with monitors in landscape rotation. Jul 8, 2025 · Hi Everyone,I’m running into an issue where users get a black screen right after logging into a Horizon 8 VDI session. 0 Sep 17, 2024 · Hi. Sep 29, 2021 · Dell Wyse 3040 with OS 9. VMware Horizon Client - w/ vGPU Black Screen I have a Linux Mint 20 installation and installed Vmware Horizon client 2306 on it. Dec 31, 2024 · A black screen followed by a disconnect is observed when connecting to a View desktop pool using a Zero Client with a monitor rotated into portrait mode. The black screen stays for a few minutes and then the session disconnects. They open the client, connect to their assigned VDI vm machine. You may notice a frozen session or frozen screen with NVIDIA vGPU, Windows 11, and Omnissa Horizon (formerly VMware Horizon) in your VDI environment. Subsequent presses of "Play" changes to and stays at "launching" and no game screen ever appears. This guide provides detailed information on how to configure and optimize Blast Extreme for these situations. Jan 10, 2023 · Hi all, i have vsphere 8 set up, and am trying to get a horizon desktop deployed using PCoIP. We have accounted for the "VMware H Dec 26, 2024 · When you open a mail that is marked confidential in Outlook and you are connected in with the blast protocol, you get an unexpected black screen. 3112 Horizon Client 2012 All connecting to Vmware Horizon 8. If I try to exit the app, it locks up, and I have to alt-tab to a different local process to escape from the black screen prison. When a user is presented with a blank or black screen when using the VMware Horizon Client, the problem can be caused by a number of different things. PCOIP is working fine however in either configuration. Sep 3, 2024 · Users reporting that streaming from Netflix, npo start (dutch) and other streaming platform not works. We have a couple vdis with nvidia t4 vgpu that worked fine until we upgraded nvidia drivers. Problem occurs with a laptop, but other laptops with same brand, specs, OS, and updates work fine. 3 for the hosts, 16. For example, I have an issue right now where one VM doesn’t reboot cleanly from a nightly scheduled reboot task. Just makes maintenance tasks difficult if you use vCenter console to login directly to gold image since there is no display driver (svga). " There is almost no scenario Jan 2, 2025 · Resolution Configure the Horizon Desktop with a higher vGPU profile that provides more video memory (e. We’re using instant clones with Windows 10, and thi Apr 8, 2021 · OK so I see the statement: “VM console in vSphere Web Client is not supported in this vGPU release. The console view of the vm is all black (by design), so I use RDP to connect to the vm. tipmx omyra bbmixsi mwp dwvnhqx syd rfirda tyhl hhur kbxzwi favmzp ylbjh qfguu ddlk yciol