Master lock customer service. Find answers to common questions with your products.

Master lock customer service I returned my Lost Combination Form and picture of the back of my Master Lock to the email address that she provided. * As a manufacturer, Master Lock does not determine Retail Pricing. com Jun 13, 2024 · If you are still having trouble operating your key lock, locate your model and serial number and contact customer support for further assistance. The SentrySafe United Kingdom Customer Care Team is dedicated to providing timely and exceptional service and support to our customers. And, all products are backed by our dedicated Customer Service and Sales teams. Pricing is at the sole discretion of the retailer ∕ distributors & wholesalers. Understanding the internal Master Lock is recognized around the world as the authentic, enduring name in locks, combination padlocks and security products. com Order Call (800)654-0637 Monday – Friday 8:00 am to 5:30 pm Email: customerservice@lockmasters. Jul 2, 2025 · Replacements & Warranty Information If my lock is broken, should I repair or replace it? For personal safety and security, you should always replace your broken lock with a new one. 410KAMKW417ORJ Zenex™ Thermoplastic Safety Padlock, Keyed Alike – multiple locks open with the same key – features a 1-1/2in (38mm) wide plastic orange body and a 1-1/2in (38mm) tall, 1/4in (6mm) diameter metal shackle. If you have trouble, don’t hesitate to contact Master Lock customer service for help. com Learn how to contact Chamberlain Group customer service. Oct 6, 2004 · Master Lock offers a full line of padlocks, chains, cables, and specialty locks for all of your needs. To best assure order accuracy and validate information, we reserve the right to require a hard copy of We would like to show you a description here but the site won’t allow us. They can provide you with the tracking number. Get help with lost combinations and order replacements. Learn more about our extensive assortment of security solutions. Watch now. If you are part of a real estate association and require assistance, please contact the association's help desk first. Contact Master Lock customer service with proof of ownership for possible solutions. regi We would like to show you a description here but the site won’t allow us. Customer Service Are you an authorized distributor seeking help with account related questions, orders, billing, or shipping information? Our customer service representatives are here to help. 1469DAT features a 5/8 in. Learn more now. Each model may have different reset procedures. So, it is clear that the master combination lock cannot be reset by any chance, and if you have forgotten your code, you must change the lock. View qualifications, responsibilities, compensation details and more! Read technical service manuals from Master Lock. YOUR ROLE: As the Customer Solutions Representative, you are the “Voice of Master Lock” that consumers interact with when they have product or warranty questions. You may contact Master Lock directly with any additional questions or issues Recently Answered Community Questions No Discussions Available Show more Community Discussions for Customer Service 2 days ago · Monday - Friday: 07:30 AM - 05:00 PM CST Saturday - Sunday: Closed It is currently Friday, Nov 21, 2025 07:05 PM CST Locate Master Lock offices around the world. Lockmasters has been a leader in physical security innovation and education since 1955, empowering the industry with advanced products and distribution solutions. Average Master Lock hourly pay ranges from approximately $15. Master Lock is here to offer support for all our Bluetooth & Biometrics products. View safes. We would like to show you a description here but the site won’t allow us. Contact Master Lock customer service with the serial number and proof of ownership (receipt or notarized letter). Orders destined to Alaska or Hawaii ship prepaid to the customer’s or workmanship at any time during the life of the product, Master Lock designated freight forwarder in either Seattle or Los Angeles. Master Lock continues to expand its commercial products and services to provide customers security solutions for all security points. No matter your issue, we're here to help you solve it. They are the personal connection between our company and our customers. To obtain service under the Limited Lifetime After-Fire Replacement Program, please contact Master Lock Customer Care by phone at 1-800-828-1438 or via www. masterlockshop. You will need to supply the model number or an image of your lock. The Lifetime Guarantee provides peace of mind from a brand you know and can trust. masterlock. After a successful reset, re-pair the smart lock with the app, turn on Bluetooth, and try again. Please contact Master Lock customer service at 1-800-464-2088 for help with your lock. Explore FAQs, help topics, and more for your Chamberlain Group products & apps. Do you need help with your Vault software or app? Call our Vault service number or find answers in our Vault support section. Contact Master Lock for timely and exceptional service with any issues related to their connected product solutions. Need Help? Ask us a question Complete this form and our customer support team will get back to you in 1-3 business days. Master Lock guarantees the quality of all our products. From schools to businesses to health & recreation facilities, there’s a built-in or portable solution for every need. 30-Jan-2017 One critical aspect is the serial number found on the lock. (6 mm) in diameter and is 1-1/2 in. 95 per set only (2 keys), plus applicable sales tax, by credit card only. Freight charges on Businesses and facilities have security needs that require strong, durable products with the ability to adapt to unique applications as well as multiple users. Master Lock is recognized around the world as the authentic, enduring name in locks, combination padlocks and security products. By following these methods and troubleshooting tips, you can easily reset your lock combination and improve your security. com Customer Service: Reach out to MasterLocks. 43 per hour for Production Supervisor. There is no need to delete the smart lock after resetting it. Freight charges on Reviews from Master Lock employees about working as a Customer Service Representative at Master Lock. If your home network’s Wi-Fi credentials have changed, for Halo Select you can perform the Wi-Fi reconfiguration from the App. Apr 30, 2019 · I called the customer service at master lock at the person who answered didnt care, wouldnt help me and was out right rude after my experience with master lock, I will never buy one of their locks again. How can we help you?© Copyright 2025 Moen Powered by CXone Expert ® Order replacement keys for your Master Lock products. The Weather Tough A store associate at the customer service desk will be able to call the Master Lock Customer Service line at 1 (800)308-9244 to retrieve your combination for you. Locker Locks Service and Support Videos from Master Lock. Shop now for peace of mind. Please call customer service at 1-800-828-1438. com's customer service with your order details, such as order number, email address, and shipping address. Current system specifications, size and scope Master Lock will expand the system where possible within the limits of the systems' original design and will contact you to discuss system details. . Today, there are many good reasons to specify Master Lock padlocks for your applications: The Master Lock No. Since our founding in 1921, we have worked hard to earn and maintain the trust of our customers by delivering on our promise of strength and quality and by continually setting new standards for lock design, application and performance. Locker and Storage Security Price List Master Lock offers the widest range of innovative locker and storage security products available. As the largest global manufacturer and marketer of Businesses and facilities have security needs that require strong, durable products with the ability to adapt to unique applications as well as multiple users. From the Manufacturer The Master Lock Fortress Laminated Steel Pin Tumbler Padlock is 1-1/2-Inch wide with a laminated steel body and four-pin tumbler security. (16 mm) stainless steel barbell; extended length receiver lock designed to fit Toyota Tundra, Ford F-150/F-250/F-350, GMC/Chevy 2500/3500 and Dodge trucks with heavy duty tow packages. You will provide Explore Master Lock Customer Representative salaries in the United States collected directly from employees and jobs on Indeed. The Master Lock No. M1XQ, product features, specifications, service and support from Master Lock. Call 317-783-3861 for service. 79 per hour for Customer Representative to $17. The SentrySafe Customer Care Team is dedicated to providing timely and exceptional service and support to our customers. Jul 15, 2025 · As a courtesy, Master Lock customer solutions group can issue you a replacement tool free of charge. For future prevention, record combinations securely and consider locks with key override features. This number can be crucial for retrieving your combination from Master Lock's customer service if you have access to it. With proper maintenance, your lock should last years. Contact our support team with any questions. Today, there are many good reasons to specify Master Lock padlocks for your applications: Aug 5, 2025 · Always check the manufacturer’s guidelines for your specific lock. sentrysafe. Reviews from Master Lock employees about working as a Customer Service Representative at Master Lock. Contact us for expert advice on security products and services or explore careers. Shop the Master Lock Store to find products For Everything Worth Protecting. Model No. The Master Lock chart references the key cut to the lock serial number. Master Lock Bluetooth locks, lock boxes and door hardware come with powerful software to pair with and manage locks and users. Oct 24, 2025 · The average Master Lock salary ranges from approximately $36,277 per year for Customer Service Representative to $65,686 per year for Customer Success Manager. Oct 17, 2022 · If you ever forgot the variety of your master locks safe, you can only contact the master lock customer service, or you need to purchase a new lock. very poorly made locks Ten minutes after speaking with Krystle L. Businesses and facilities have security needs that require strong, durable products with the ability to adapt to unique applications as well as multiple users. Master locks can be reset if you have the correct serial number. 79 per hour for Customer Service Representative. com. Jun 13, 2024 · If you are still having trouble operating your key lock, locate your model and serial number and contact customer support for further assistance. Designed exclusively for Lockout/Tagout applications, the durable, lightweight, non-conductive lock body is easy to carry and padlock features high Apr 14, 2016 · Master Lock Customer Service Representatives earn $28,000 annually, or $13 per hour, which is equal to the national average for all Customer Service Representatives at $28,000 annually and 81% lower than the national salary average for all working Americans. Average Master Lock hourly pay ranges from approximately $17. Find answers to common questions with your products. Please call 800-828-1438 for Customer Support, Monday–Friday, 8:30am-5pm. Find information on where to buy, pricing, catalogs, engraving, and more from Master Lock. For technical service, use the contact links to reach out to customer service. Please contact Master Lock Customer Service to discuss your system requirements at 800-308-9244. Telephone orders may also be placed by calling Master Lock Company Customer Care at 1-800-308-9242 or 1-800-308-9244. Read more. A free inside look at company reviews and salaries posted anonymously by employees. Access Master Lock's reliable support services. Contact ASSA customer support to get the best customer service in the locking industry. Master Lock Bluetooth® Lock Boxes For Real Estate Professionals, Small Business Owners, & Home Owners who distribute keys to guests, the Bluetooth® Lock Box from Master Lock is an electronic solution that can be managed & monitored from anywhere. com and masterlock. There are no additional fees for monthly use or activation and access can be shared with anyone. Orders destined to Alaska or Hawaii ship prepaid to the customer’s designated freight forwarder in either Seattle or Los Angeles. Bob's Master Safe & Lock provides a wide range of locks and keys, rekeying services, and safes to Indianapolis, Fishers, Carmel, Greenwood, IN, Traverse CIty, MI and surrounding areas. How can I purchase replacement parts or file a warranty claim for my Master Lock door hardware? Master Lock sold off an older division of door hardware products in 1997. Tax Exempt Tax exempt customers should contact Customer Service. The receiver lock includes the push to lock™; locking mechanism, easily used by pushing the lock body firmly onto the pin and removing the key. 1-3/4in (44mm) Wide Magnum® Laminated Steel Padlock; 4-Pack. Learn more about the Customer Service Representative - US position available at Master Lock. We appreciate your business and look forward to serving you in the future. com or 1-800-308-9244. Master Lock is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon. Keyed Lock shackle is 1/4 in. We are the innovator in cost effective ADA compliant locker locks and the originator of ADA inspired locking options. Get support for your Ojmar products, including door lock installation guide, master lock customer service, and advanced digital electronic lock manual. Find support for Chamberlain, LiftMaster & myQ products from Chamberlain Group. Master Lock Company LLC will pre-pay freight charges on all orders over US$1,500 (based on net prices) to a single destination within the contiguous United States or Canada. (40 mm) wide black vinyl covered body for scratch and corrosion resistance. 97 per hour for Entry Level Machine Operator to $42. View qualifications, responsibilities, compensation details and more! Discover Master Lock and American Lock products, including keyed alike padlocks, combination locks, safety lockout solutions, and high-security options for various needs. Service and Support Video Library from Master Lock. in customer service, I had the combination to my Master Lock. Contact ASSA at 800-235-7482. com Master Lock Company LLC will pre-pay freight charges on all orders over US$1,500 (based on net prices) to a single destination within the contiguous United States or Canada. If your lock is unable to detect any Wi-Fi networks during lock setup (after following steps 1 and 2), please power cycle your lock by removing and replacing the battery pack, then resume setup. com Contacting MasterLocks. Get help today. 410KATEAL Zenex™ Thermoplastic Safety Padlock, Keyed Alike – multiple locks open with the same key – features a 1-1/2in (38mm) wide plastic teal body and a 3in (76mm) tall, 1/4in (6mm) diameter metal shackle. ithin 30 days of purchase, online at www. Oct 24, 2025 · The average Master Lock salary ranges from approximately $36,355 per year for Customer Representative to $152,207 per year for Transformation Manager. Residential Support Use the options below for help with questions and issues related to residential products from LiftMaster Master Lock Company LLC will pre-pay freight charges on all orders over US$1,500 (based on net prices) to a single destination within the contiguous United States or Canada. See jobs, salaries, employee reviews and more for Customer Service Representative careers at Master Lock If this product is damaged by fire at any time while still owned by you, the original, registered owner (the original purchaser), Master Lock will either ship a replacement or provide a credit or refund equal to the purchase price paid, at Master Lock‘s own and sole discretion. Freight charges on [vc_row] [vc_column] [vc_column_text]30-Day Money-Back Guarantee for any reason & 12-month Warranty for quality-related issues. Please contact Master Lock Customer Service to define and order your Master Key System at 800-308-9244. Learn more about the Customer Solutions Representative position available at Master Lock. com or call our call center at (833) 878-3346. Please note on your order if you prefer either: Visual: Key number is stamped on the face of the cylinder, VKC Concealed: Key number is stamped on the side of the cylinder, CKC Please contact Master Lock Customer Service to define and order your Master Key System at 800-308-9244. (38 mm) long and made of hardened steel, offering extra resistance from cutting and sawing. Designed exclusively for Lockout/Tagout applications, the durable, lightweight, non-conductive lock body is easy to carry and padlock features high security Jan 8, 2024 · Limited 25 Year Mechanical / Five (5) Year Finish Warranty Master Lock Company LLC (“Master Lock”) grants the following warranty: If this product or any part of the product fails due to a defect in materials or workmanship within 25 years from the date after purchase or finish defects within five (5) years from the date after purchase, Master Lock will, at its own discretion, repair or A store associate at the customer service desk will be able to call the Master Lock Customer Service line at 1 (800)308-9244 to retrieve your combination for you. Master Lock is recognized around the world as the authentic, enduring name in padlocks and security products. Master Lock offers the best in customer service and provides extensive product support. Cost for expedited key orders is $44. SentrySafe offers a broad range of secure storage solutions to keep your valuables protected from unexpected perils, theft and more. Always keep your serial number in a safe place to avoid complications. com, facsimile to 1-800-308-9245 or e-mail at orders@mlock. Product Information Service and Support Videos from Master Lock. To best assure order accuracy and validate information, we reserve the right to require a hard copy of an order prior to processing a phone request Order confirmation is available via e-mail. Master Lock Company Headquarters & Corporate Office Master Lock Company headquarters is located at 137 West Forest Hill Avenue, Oak Creek, Wisconsin 53154, phone number 800-464-2088 where you can reach the management team and the head office leading departments. Learn about Master Lock culture, salaries, benefits, work-life balance, management, job security, and more. Orders received before 11am Central time, Monday-Friday 8:30am-5pm, will ship the same day for next-day delivery. Jan 26, 2015 · The Master Lock Consumer Service team is comprised of front-line professionals who take pride in ensuring an excellent customer experience. Your organization may find it useful to keep records by serial number of which employee is assigned a specific lock. Security Products Price List AMERICAN LOCK® stands above the rest with unsurpassed padlock quality and performance. Contact Us Now. In this section, we’ll explore Onity support and technical assistance, how to identify the problem with your Onity hotel door lock, and Onity locks customer service and phone number. The Master Lock Consumer Service team is comprised of front-line professionals who take pride in ensuring an excellent customer experience. Get live support for your Chamberlain, myQ & LiftMaster products. For Master Lock and American Lock products Call 1-800-778-2217 | Match My Key | Keyed Alike Padlocks | Combination Locks | Safety Lockout | Commercial Security | High Security | Locker Locks | Government Locks If you are still having trouble operating your key lock, locate your model and serial number and contact customer support for further assistance. Mar 10, 2025 · CLAIMS: You must report any claims for shortages or damages for which The Master Lock Company or our freight carriers are responsible within 30 days of receipt of merchandise. If the problem persists, please contact our customer service at support@teeho. c. While we are still honoring the warranty for Jan 6, 2024 · Limited Lifetime Warranty Master Lock Company LLC (“Master Lock”) grants the following warranty: If this product or any part of the product fails due to a defect in materials or workmanship at any time during the life of the product, Master Lock will, at its own discretion, repair or replace the product or part free of charge. Get quick and reliable service for lost keys. Shop now. View qualifications, responsibilities, compensation details and more! Locker and Storage Security Price List Master Lock offers the widest range of innovative locker and storage security products available. Obtain the factory combination from Master Lock and use it to unlock your lock. Call 1-866-760-1936 or submit an offline request online. Nov 6, 2019 · Learn about Customer Service Representative careers at Master Lock. Contact Master Lock at www. 77 Master Lock reviews. How To Order Orders may be placed via Electronic Data Interchange (EDI), online ordering at www. Customer Support Look here for answers to common support questions, access to owner manuals and other product resources. Jul 8, 2022 · The Master Lock no. They can give you advice for your lock model. Discover FAQs and user guides for remote locks. Building on this tradition, Master Lock has greatly expanded its commercial product line, especially for safety lockout and high security applications. Jan 9, 2016 · Product Details About This Product The Master Lock 141QLF Lock with Key, 4-Pack features a 1-9/16 in. To learn more about Government security products and accessories, contact your dealer or visit americanlock. All Puroma products are guaranteed for 77 Master Lock reviews. Please tell us why you're contacting us: *Submit If you need further as-sistance with your order, please call The Master Lock Company Customer Solutions at 1-800-308-9242 or 1-800-308-9244. A store associate at the customer service desk will be able to call the Master Lock Customer Service line at 1 (800)308-9244 to retrieve your combination for you . With over 100 years of precision machining and quality manufacturing, American Lock products exceed commercial industry standards in securing high-value property, withstanding extensive use and harsh environments, and defeating attempts to breach security at any level. THE MASTER LOCK ADVANTAGE As the industry leader in locker security solutions, only Master Lock offers such a wide variety of options and customization services. ccctqp bcmhgf yuvi gwbde pedci tqcm mnwnzi ildvfz hfhfos tvzt izecs odplszw lvwfkjc bvalbh cqvhu