Surface pro 6 bitlocker Technician's Assistant: I understand you're facing a Bitlocker blue screen on your Surface Pro 6 after returning from vacation. Key Features of BitLocker: Data Protection Part of the issue with Bitlocker and Surface devices is that Microsoft calls them "slates" in group policy, and not all of them will have keyboards attached during the pre-boot phase when you'd normally enter a Bitlocker PIN or password. ca/contact-us. I don’t have a bitlocker key saved so I’m trying to reformat but when I hit the “remove everything” option, this pops up. The BitLocker Recovery Key is usually stored on the Microsoft Account that was originally set up on the device or where the device was registered under. 提供在 Surface 设备上安装 Surface UEFI 或 TPM 固件更新后提示 BitLocker 恢复密钥的问题的解决方法。 Jun 16, 2025 · Find the recovery key linked to your Surface. I created a partition on my Surface in Windows, used the Bliss OS installer and it works exactly most of us have been looking for for years. The system rebooted for the pretest and accepted the password but then went straight into Bitlocker Recovery asking for a Bitl… Dec 15, 2020 · I have a surface pro 4 that has a corrupt drive. I need help. Aug 30, 2021 · Surface Pro 3 asking for Bitlocker key Hi, My surface pro 3 started asking me for a bitlocker password despite me not changing/adding anything. Aug 5, 2025 · This post offers a complete guide to recovering data from BitLocker encrypted drive on Surface Pro, including two methods to restore the recovery key. Feb 10, 2025 · Thanks to the general lack of support, I ended up having to rebuild my Surface Pro from scratch. When you entered the BitLocker key of the device, were you able to get May 20, 2018 · What you are facing Microsoft Surface line of devices comes encrypted either with BitLocker or Device Encryption (which is basically a non-customizable BitLocker). These steps work for all Windows devices. It is possible that there were some interruptions during the upgrade which caused some corruptions on the update components and thus, causes the issue. Help. So, how do you use the downloaded system recovery image or Surface generated recovery disk to do a full factory restore? Nov 29, 2023 · Based on your concerns, it appears that you want to use the installation media tool to reinstall Windows on your Surface Pro 8, but you're having trouble starting it from a USB drive. Release the button once the UEFI screen appears. Secure your data and protect your device with this comprehensive tutorial. How to reset Surface Pro without the BitLocker recovery key Step 1. Jul 21, 2025 · I have my usual Microsoft Surface pro but am now unable to find my Bitlocker ID to get back and my Surface Pro is not showing up as a device. I followed all the directions to use a new Fat32 flash drive minimum 16gb, download the correct Windows recovery… Sep 16, 2025 · How to unlock BitLocker without password and recovery key? If you are still trying to figure it out, here is a full BitLocker recovery key bypass guide. I am trying to do a clean boot and reinstall from a USB drive. The system rebooted for the pretest and accepted the password but then went straight into Bitlocker Recovery asking for a Bitl… Mar 4, 2025 · Understanding BitLocker BitLocker is a full disk encryption feature included in certain versions of Windows, such as Windows 11 Pro, Enterprise, and Education. Jul 15, 2016 · For instructions on Bitlocker encryption for pre-boot authentication on Surface Pro 3 see my other post https://maaadit. exe in the list of results. The device got stuck at 10% installation of windows 10I shut off the device because it was hanging and now of course since the May 13, 2024 · This article describes how to use the Surface IT Toolkit to securely erase data and generate a certificate of sanitization. Then, you can use MiniTool Partition Wizard to do that. However I noticed that bitlocker is enabled. Find BitLocker Recovery Key for Microsoft Surface—100% working If you got locked out of your Microsoft Surface laptop and it keeps asking for the BitLocker recovery key, you can use our guide on finding the BitLocker recovery key easily. ) Instead, it relies on a recovery key stored within a tamper-proof Trusted Platform Module (TPM) chip integrated into the device. This article provides workarounds to the issue in which you're prompted for BitLocker recovery key after installing updates to Surface UEFI or TPM firmware on Surface device. Not sure if an update was the culprit. Say goodbye to password and recovery key worries with these methods. All of a sudden the surface pro has gone to a… Surface Pro 9 / 8 / 7 / 6 / 5 / 4 / Pro 3 How to Factory Restore and/or Restore Recovery Partition The SHOCKING Truth About Bitlocker Nobody Tells You Jan 6, 2022 · 文章浏览阅读1. Nov 6, 2024 · There are different reasons why your Surface Pro is showing a BitLocker recovery screen each time it boots. I think it was under Bleeding Edge. If you're having problems with your Surface Pro, Surface Laptop, Surface Studio, Surface Book, Surface Go, or other Surface devices try fresh start, restoring, refreshing, or resetting it to its factory settings. So the touch screen doesn’t accept taps at that point, neither the attachable keyboard. wordpress. Your Surface should now unlock and boot into Windows normally. Enter the 48 digit key to unlock it and if you can’t find the key and you have no backups exist the only option is to reinstall Windows but this will erase all data. BitLocker is a full-volume encryption feature developed by Microsoft, designed to protect data by encrypting the entire disk volume. Ever since the update, the type cover is not working when I am requested to type the BitLocker password PIN. hddrecovery. Feb 7, 2019 · I just installed Veracrypt on my Surface Pro 6 and attempted to encrypt the system partition. The advantage is, if you have upgraded to Windows 10/11 Pro, it will download the current release of that version. Unlike BitLocker Drive Encryption, which is available on Windows Pro, Enterprise, or Education editions, Device Encryption is available on a wider range of devices, including those running Windows Home. If your Surface turns on and you see a Recovery screen for the Boot Configuration Data or BCD file, do the following steps. Dec 20, 2023 · We have put together different ways how to reset Surface Pro without the Bitlocker recovery key. Apr 8, 2021 · Hello, I have a surface pro that was set up by old work that I didn't even realise had a microsoft account linked to it hence do not know the email & password for the surface pro microsoft account. The system rebooted for the pretest and accepted the password but then went straight into Bitlocker Recovery asking for a Bitl… Jul 30, 2025 · my surface pro8 is locked by bitlocker, I put the recovery key but the system doesn't recognize it, what I can do? Feb 6, 2016 · Well it took all of 1 hour for my microsoft surface to be stuck in a boot loop. Step 3: On the next screen, select Troubleshoot. If you want to start over from scratch, download the recovery image from Aug 8, 2023 · Learn how to reset your Microsoft Surface device with these simple steps. Our IT department recently updated my OS to Windows 10 2H02. Mar 11, 2025 · Learn how to manage Surface UEFI settings to enable or disable components, configure security, and adjust boot settings on supported Surface devices. Jun 6, 2024 · Learn how to enable BitLocker on Windows 11 with our step-by-step guide. com/2015/09/03/windows-8-bitlocker-pre-boot-authentication/ So I received a Surface Pro 3 to configure and prior to handing it out to the user I attempt to enable Bitlocker encryption. Sep 20, 2018 · And The Final Result Now when you boot your Surface Pro 3 and are asked for your Bitlocker PIN just press the keyboard button at the top right hand corner and you will open the onscreen keyboard: Just remember that this onscreen keyboard is only available on Surface Pro 3 and some third party devices. Jun 28, 2017 · One of them is a Surface 3 Pro. BitLocker on Surface Pro- implications for doing a Windows 10 reset? My company tablet's throwing up some errors and I want to do a clean install of Windows. BitLocker is enabled The issue I have is that I cannot setup BitLocker to mandate that a BitLocker PIN is required when the PC boots up. Step 2: Preparing Bitlocker recovery, then select Skip this drive at the right corner. Shut down your Surface. We want to basically wipe it entirely and start fresh. The system rebooted for the pretest and accepted the password but then went straight into Bitlocker Recovery asking for a Bitl… Feb 7, 2019 · I just installed Veracrypt on my Surface Pro 6 and attempted to encrypt the system partition. The computer keeps getting stuck on the "Select language settings" screen. Trustworthy engineering and secure experiences from chip to cloud are central to the Surface strategy, with the strongest platform protections and powerful Windows 11 Pro security capabilities enabled by default. Jun 10, 2020 · Creating and using a USB recovery drive for Surface - Microsoft Support Learn how to reset your Microsoft Surface and solve problems using a USB recovery drive or Surface recovery image. When booting to the installation media, you can’t delete the old partitions. The system rebooted for the pretest and accepted the password but then went straight into Bitlocker Recovery asking for a Bitlocker key. The system rebooted for the pretest and accepted the password but then went straight into Bitlocker Recovery asking for a Bitl… Jul 27, 2024 · Greetings! I have a Surface Pro 4 running Windows 10 Pro that I purchased second hand in 2018, set up the same as a new machine, and have used ever since. According to others, Windows 11 Home does not support BitLocker, yet when I check Dec 20, 2021 · I have a user with a Surface Pro that has randomly asked them for a bitlocker recovery key. without digging through the latest comments-the new Bliss version that includes Surface Pro 4 at the end of the file name works like a charm on my SP4. Aug 26, 2025 · It sounds like your Surface Pro X unexpectedly showed the BitLocker recovery screen, and the usual diagnostic steps haven’t resolved the issue. Both units are running Windows 10 Pro (1703) I check the BIOS on both units and activated the TPM (the surface was already set). On a working computer, visit this webpage, select the device that you need a recovery image for, and download the recovery image for your Surface. We can’t get into windows at all because it says No OS found. Dec 21, 2019 · surface pro 6 BitLocker En espera de activación Tambien se muestra en administracion de discos ¿Como puedo deshabilitar el Bitlocker, no tengo conexion a Internet con éste dispositivo? Un saludo Flc. May 31, 2023 · Provides workarounds to the issue in which you're prompted for BitLocker recovery key after installing updates to Surface UEFI or TPM firmware on Surface device. (Because the OS is corrupt) I Feb 7, 2019 · Surface devices do not ship already encrypted, but they are configured to encrypt automatically when the recovery key can be exported. The system rebooted for the pretest and accepted the password but then went straight into Bitlocker Recovery asking for a Bitl… Feb 18, 2025 · Direct Memory Access (DMA) protection is a security feature designed to safeguard Surface devices against unauthorized access via removable SSDs and external storage devices. To help further, could you confirm if any recent changes were made—like a firmware or UEFI update, or boot configuration adjustments? Also, is this a personal device or managed by an organization? Jan 27, 2022 · The problem is given, the surface pro 4 is only a screen with an attachable keyboard that makes it look like a “whole laptop” in case it’s a question. Click on "Run as administrator" in the right-click Sep 23, 2021 · I disabled secure boot on my surface pro 6 and was locked out of the device because of not having a bitlocker key. Mar 16, 2023 · I've read all the instructions to boot a surface pro 6 that is locked due to not having my bitlocker recovery key. And I'm really not planning to do anything serious until I have made sure this can't happen again. Jan 15, 2025 · Describes common issues that can occur that prevent BitLocker from behaving as expected when recovering a drive, or may cause BitLocker to start recovery unexpectedly. As we move towards an AI-enabled future, Microsoft Surface helps you strengthen your security posture across hardware, OS, data, apps and identity through a Dec 7, 2017 · I just update my windows thus morning and my surface pro this evening is facing issie when it's goes to the blue screen that request me to input bitlocker recovery key. 3 days ago · Here is tutorial about how to bypass BitLocker recovery screen asking for BitLocker recovery key on startup Windows 11,10, 8, 7 or Surface. Sep 22, 2013 · Hi as I want activate Bitlocker for the system drive (C) with an USB key on my Surface Pro, I have activated the corresponding Local Computer Policy (Computer Configuration > Administrative Templates > Windows Components > BitLocker Drive Encryption > Operating System Drives > "Require Apr 5, 2024 · Learn how to deploy Windows 10 on Surface devices using the Microsoft Deployment Toolkit. Oct 11, 2023 · Learn how to regain control of your Surface Pro by performing a factory reset without relying on a password or recovery key. BitLocker ensures data remains inaccessible without proper authentication, such as a recovery key or PIN. This has happened before where my surface also faced the blue screen then request… Customer: My computer is stuck on BitLockee recovery mode Technician's Assistant: What Microsoft model do you have? And the Operating System (OS)? Customer: it is a surface pro 6 Technician's Assistant: Have you done a hard reset on your Microsoft computer? Customer: Yes I have Technician's Assistant: Does the screen change at all when you press Ctrl + Alt + Delete (all three keys at once Part of the issue with Bitlocker and Surface devices is that Microsoft calls them "slates" in group policy, and not all of them will have keyboards attached during the pre-boot phase when you'd normally enter a Bitlocker PIN or password. This has happened before where my surface also faced the blue screen then request… Customer: My computer is stuck on BitLockee recovery mode Technician's Assistant: What Microsoft model do you have? And the Operating System (OS)? Customer: it is a surface pro 6 Technician's Assistant: Have you done a hard reset on your Microsoft computer? Customer: Yes I have Technician's Assistant: Does the screen change at all when you press Ctrl + Alt + Delete (all three keys at once For all Surface models Before you start, make sure you don’t have any other USB devices connected to your Surface, including USB mouse devices, keyboards, or other storage drives. Dec 1, 2021 · August 14, 2019 Surface Laptop - PIN no longer available Software & Applications general-windows , question 6 204 September 5, 2018 MS surface pro 3 bitlocker bypass Software & Applications general-windows , windows-10 , question 6 551 Feb 7, 2019 · I just installed Veracrypt on my Surface Pro 6 and attempted to encrypt the system partition. Once you are logged into the Surface, open the command line as administrator (this can be done by searching for cmd and then right clicking it and selecting run as administrator or by right clicking on the start menu and selecting Command Prompt Admin Hello, i bought some months ago a new Surface Pro 6 and I am struggling figuring out if this device offers either bitlocker hardware or software encryption out of the box. “windows cant be installed to this hard disk space bitlocker drive encryption is enabled” We Jul 21, 2025 · I have my usual Microsoft Surface pro but am now unable to find my Bitlocker ID to get back and my Surface Pro is not showing up as a device. It’s commonly used in business environments to secure sensitive data, but it May 23, 2023 · Learn how to use Surface BitLocker Protector Check Tool to verify if your device’s BitLocker settings are properly configured. You'll learn how to suspend or pause Surface device encryption in Windows 10 Home. I ran the battery completely down (3 years should do it). I am the admin for the corporate network so have access to everything. I have set the appropriate GPO for BitLocker to set "Require Startup PIN with TPM" . The simplest way is to just go to settings, choose reset (under recovery), do a clean reset wiping the drive, and have it download the OS from the web instead of using the version hidden on the computer. From Which Windows version are you using for the Surface Pro? If you are running Windows 10 Home edition, you can follow the steps to turn off BitLocker encryption on the drive: Step 1: Click the magnifying glass to open the search box, type "cmd", and right-click on cmd. However, downloading the recovery key to a local drive is possible if you remember your Microsoft account credentials or the device model with its serial number. May 17, 2023 · Hi Asama Azim, Thank you for reaching Microsoft Community and sorry to hear about the issue you encountered on your Surface Pro 6 2 days ago after upgrading to Windows 11. Step 1: On the BitLocker recovery screen, press Esc for more BitLocker recovery options on Surface. Step 4: On the Dec 16, 2018 · So I bought a brand new Surface Pro 6 today, Win 10 Home is the default OEM operating system installed. I never set up bitlocker on the device, I didn't know it existed. If you’re dealing with a locked Surface Pro 8, here’s a detailed guide to resetting the device using a USB recovery drive, so you can regain access quickly. Oct 16, 2024 · How to reset Surface Pro without BitLocker recovery key Formatting is the only way to reset Surface Pro without BitLocker recovery key. Here's how to boot from a USB. Oct 4, 2023 · Securely wipe data from older Surface devices using the Surface Data Eraser tool. ca/contact-us Mar 2, 2021 · Dear Surface community, My company computer is a Surface Pro 5. trying to repair or reset did Feb 7, 2019 · I just installed Veracrypt on my Surface Pro 6 and attempted to encrypt the system partition. After a recent Windows Update, it restarted to the Bitlocker recovery screen. Aug 13, 2024 · Encounter BitLocker recovery key loop? Intend to disable BitLocker on Surface? This article will tell you top 7 way to turn off BitLocker on Surface Pro 3/4/5, Studio, Book etc. If the BitLocker Recovery Key is not found on both links, I'm sorry but we could not bypass the encryption unless we re-install Windows on the device using a USB Recovery Image in which will remove or delete all files/data and Dec 13, 2022 · Hello, I have a Surface Pro w/out the Bitlocker key. Use Surface IT Toolkit for newer devices. Follow the recommended steps for a successful deployment. I have enabled bitlocker on my partition and in just a few seconds it was done, so it seems to use hardware encryption but running "manage-bde -status" in powershell, the output for "encryption method" is "XTS-AES 128" so it Nov 27, 2023 · I understand that you are having trouble getting the recovery key for your Surface Pro 8 after encountering a blue screen of BitLocker during a factory reset. Insert the bootable USB drive into the USB port on your Surface. Previously I had upgraded it to Windows 11 Pro, but I can't find my licence key anywhere, so that's not happening yet. Applies to: Surface Studio 1, Surface Pro 4, Surface Pro 3, Surface Book, Surface Laptop (1st Gen), Surface Pro (5th Gen), Surface Book 2 - 13 inch, Surface Pro with LTE Advanced, Surface Book 2 - 15 inch Original KB Jun 24, 2025 · Step 2: Unlock Your Surface Carefully type the 48-digit key into the blue BitLocker recovery screen on your Surface. The other is a Lenovo Thinkpad X1 Yoga that didn’t have the TPM neither bitlocker active. However it looks like the recovery password we are being asked for is one from long before we introduced bitlocker through group policy so none of the passwords… Dec 9, 2017 · Hello Microsoft Support, I don't know any possible causes, but by some mechanism, after my surface pro 4 has shut down, it causes it to boot up into Bitlocker Recovery Mode (this also happens when I keep it running all night to download large files). Jan 11, 2024 · Lock out of Windows 10 and Surface asks for BitLocker recovery key at startup? Read on this post to get tips for finding BitLocker recovey key for Surface Studio/Book/Laptop/Pro/Go. No mater which options I choose it will not boot or repair. Unfortunately BitLocker won’t let us do that. May I know first the exact model of your Surface Pro since the post was moved under Surface Pro 1stgen by another moderator? See this page for reference: Find out which Surface model you have - Microsoft Support. I messed up some of my setup so I decided to just wipe the device and start over. The article provides guidance for addressing those issues. For some reason,… This may not be helpful, but there was a local policy that I had to change to avoid errors like this on Surface Pro's. SABINETEK" • SmartMike+ blows the competition away - th -~- I have recovered a Microsoft Surface Pro 3 and was attempting to boot to a bootable USB drive to reconfigure. Jun 9, 2022 · Hello, I have a Microsoft surface pro 5 I had no issues with windows updates before I just installed an update on 8th of june 2022 After the restart I was surprised with the Bitlocker recovery key screen Knowing that I have never set… 6 days ago · Windows 11 is gaining a new, hardware-accelerated BitLocker encryption capability on new devices starting next year. Plug it back in, then press and hold the volume-up button on your Surface, and repeatedly press and release the power button. Exit the Command Prompt and restart the Surface to see if it can start normally without the BitLocker recovery blue screen. Press Enter. Jan 25, 2025 · Understanding BitLocker And Its Role In Surface Devices Before we dive into the reset process, it’s essential to understand what BitLocker is and its significance in Surface devices. The… Sep 15, 2024 · This guide covers everything you need to know about enabling, managing, and disabling BitLocker encryption on Windows 11. Solution 1: Get to the Windows Recovery Environment Turn off your device and try to boot up. This article covers various methods such as using the built-in administrator account, a password reset disk, a Windows unlock tool, and Microsoft Surface Factory Reset. As with many… Oct 8, 2021 · Removing Bitlocker fom Surface Pro Ask Question Asked 4 years, 1 month ago Modified 1 year, 2 months ago In this video we look at factory resetting any Microsoft Surface device via USB using the Bare Metal Recovery Tool. Jul 18, 2020 · Locked Question. Step 3: Turn Off Device Encryption (BitLocker) Once you are logged into Windows, you can permanently disable it to prevent this from happening again. So I excepted the fact I had lost whatever data was on the ssd drive,… Feb 19, 2025 · My Surface Pro upgraded to Windows 11 and locked me out with a bit-locker. Nov 26, 2018 · BitLocker の設定と解除の方法 本題に戻ります。解除の方法ですが、Windows 10のバージョンによって設定メニューの位置が異なるようで、 【設定 (歯車)】-【システム】-【バージョン情報】から 画面をスクロールした下の方にある、 『デバイスの暗号化』で On/OFFできます。 もしくは、 【設定 Aug 26, 2025 · It sounds like your Surface Pro X unexpectedly showed the BitLocker recovery screen, and the usual diagnostic steps haven’t resolved the issue. I have the bitlocker key. Press and hold the volume-down Feb 7, 2019 · I just installed Veracrypt on my Surface Pro 6 and attempted to encrypt the system partition. Its primary function is to safeguard data by encrypting the entire volume, which means that unauthorized access to the physical drive will not allow data retrieval without proper credentials. Sep 22, 2013 · Hi as I want activate Bitlocker for the system drive (C) with an USB key on my Surface Pro, I have activated the corresponding Local Computer Policy (Computer Configuration > Administrative Templates > Windows Components > BitLocker Drive Encryption > Operating System Drives > "Require Jul 16, 2024 · Microsoft runs on trust. I’ve tried booting to the Veracrypt recovery disk and removing the Veracrypt boot loader BitLocker is a powerful Windows 11 security feature, but it can turn into a hassle when repeated recovery key prompts appear. Feb 15, 2023 · Hi Beth Barentsen, Thank you for reaching Microsoft Community. Then the restart & advanced options screen comes on. Jan 11, 2024 · This post demonstrates how to turn on or off device encryption and BitLocker on Microsoft Surface Studio/Book/Laptop/Pro/Go. full length video is here: https://youtu. The system rebooted for the pretest and accepted the password but then went straight into Bitlocker Recovery asking for a Bitl… I did restore access by entering in a recovery code for my Bitlocker drive, but wasn't sure how the factory restore process is supposed to work. Did you run into Bitlocker recovery then, as well? If so, can you try wiping the device with Microsoft's Surface Data Eraser and then trying the recovery USB? If that does not work and you used a Microsoft account to log in to your surface, you may be able to get a Bitlocker recovery key via this link. Nov 22, 2016 · Surface Pro comes with BitLocker encryption enabled by default. If you lost your recovery key, please follow the steps in Find your BitLocker recovery key - Microsoft Support to retrieve it. No I cannot get the key. There a request for the recovery key. As with many… Aug 7, 2024 · I need to Bitlocker recivery to surface pro 8 ***Move from Surface / Surface Pro / Surface Pro 8 / Safety and security*** In this video we look at factory resetting any Microsoft Surface device via USB using the Bare Metal Recovery Tool. I've tried: the reset option in troubleshooting putting in the command prompt "manage-bde -protectors C: -get" enabling secure… Jul 27, 2024 · Greetings! I have a Surface Pro 4 running Windows 10 Pro that I purchased second hand in 2018, set up the same as a new machine, and have used ever since. Learn how to find your BitLocker recovery key in Windows. You can vote on whether it's helpful, but you can't add comments or replies or follow the question. The system rebooted for the pretest and accepted the password but then went straight into Bitlocker Recovery asking for a Bitl… Provides advanced steps to fix the BitLocker recovery key prompt issue that occurs after you install the August 2018 UEFI update on the 13-inch Surface Book 2 13" device. Follow these solutions and you’ll be able to reset your device without any hassle. Try to boot up again. It boots with the Preparing Automatic Repair, then Diagnosing the repair. Sep 9, 2024 · BitLocker can indeed prompt for a recovery key after certain changes to the system are made, such as adjusting boot configuration. The only working option I have to unlock my computer is to use the on-screen keyboard. I also assume the Nov 22, 2013 · Here is a simple how to on encrypting the drive with a pre-boot key using Bitlocker on the Surface Pro 2 when it’s not joined to the domain. Resetting your device is a quick way to start fresh and resolve any issues you’re experiencing. To help further, could you confirm if any recent changes were made—like a firmware or UEFI update, or boot configuration adjustments? Also, is this a personal device or managed by an organization? Jul 22, 2025 · If the Bitlocker encryption is enabled in Windows 10 or 11, you will need the recovery key to reset Surface Pro 8, 7, 6, 4, etc. I haven't joined it to my corporate network, but did sign in with my corporate account. Once the Microsoft or Surface logo appears on your screen, continue to hold the volume-up button. Computer Configuration > Administrative Templates > Windows Components > BitLocker Drive Encryption > Operating System Drives Change 'Enable use of BitLocker authentication requiring preboot keyboard input on slates' to Enabled. 0:00 What is Bare Metal Recovery an when t full length video is here: https://youtu. Surface will try to boot from any other connected USB devices. The system rebooted for the pretest and accepted the password but then went straight into Bitlocker Recovery asking for a Bitl… Mar 14, 2020 · I have a surface pro with bitlocker installed. 7w次,点赞6次,收藏46次。在Surface设备更新后遇到Bitlocker恢复密钥循环请求的问题,通过跳过驱动器、使用命令提示符解锁并长按shift重启解决。详细步骤包括检查Bitlocker状态、输入解锁代码以及执行特殊重启操作。 Feb 7, 2019 · I just installed Veracrypt on my Surface Pro 6 and attempted to encrypt the system partition. The unit already had TPM and bitlocker active but without PIN. microsoft. So, how do you use the downloaded system recovery image or Surface generated recovery disk to do a full factory restore? I don’t have a bitlocker key saved so I’m trying to reformat but when I hit the “remove everything” option, this pops up. Learn about advanced security features and how they protect your data and privacy in today's digital world. After two failed boot attempts, the device should automatically enter the Windows Recovery Environment (WinRE). Jan 31, 2024 · Therefore, before the Microsoft Surface factory reset without password, you need to check whether the Surface PC turns on BitLocker or what drive is encrypted. com I can’t find any Bitlocker recovery keys in my profile. This tutorial shows you 2 simple methods to turn off / disable BitLocker on Surface Pro 4. If you didn’t back up the bitlocker key to AD or a MS account the data on it’s probably gone. You may also enter the serial number here to get the Surafce model that you have: Check Warranty Page - ROBO SelfServe I had to bypass Bitlocker on my old Surface a while back. The system rebooted for the pretest and accepted the password but then went straight into Bitlocker Recovery asking for a Bitl… Jul 9, 2025 · I have 2 devices in my account, an HP and a Surface Pro, the HP was also registered and it has a bitlocker recovery key, but the Surface Pro does not have one, why is this? I recently installed a windows update on the Surface Pro and the system died on me, I will need the bitlocker recovery key to the system going again. Sep 26, 2025 · Common triggers for BitLocker activation on Surface Pro devices include firmware updates, TPM resets, or unexpected system changes that cause the Secure Boot process to fail. According to the windows 10 comparison page only devices with Windows 10 Pro are entitled to have… 🔒 Surface Pro suddenly shows BitLocker request screen? No password, don't know where the recovery key is? Don't worry - this is a situation *many Surface or Windows laptop users encounter**, an Sep 6, 2024 · Discover best practices for SSD removal and replacement in Surface devices, including steps for BitLocker management, safety tips, and post-replacement checks. This article offers steps and tips on how to bypass the BitLocker Recovery screen, whether you have your Surface Pro BitLocker recovery key or not. Feb 17, 2024 · 6. The user does not have an external keyboard. Jul 3, 2020 · Open the links using your other device then login with your Microsoft Account that was set up on your Surface Pro 3. I never set up Bitlocker on this device so of course I have no key for it. This question was migrated from the Microsoft Support Community. I don't know what that is and where to find it. This encryption does not rely on a user password at all. ca/contact-us Feb 7, 2019 · I just installed Veracrypt on my Surface Pro 6 and attempted to encrypt the system partition. Dec 16, 2024 · I updated the OS by purchasing Windows Pro which is now done. Nov 3, 2016 · Surface Pro keeps asking you for BitLocker recovery key at startup? If you’re locked out of the tablet, there is no way to backup your files even if you boot it from Linux/WinPE bootable media, because Surface Pro has BitLocker encryption turned on by default. Starting in Windows 10 1607 or 1703, BitLocker will encrypt automatically on any hardware that supports Modern Standby or HSTI. The system rebooted for the pretest and accepted the password but then went straight into Bitlocker Recovery asking for a Bitl… Customer: I returned from vacation and found my surface pro 6 w windows 10 has a Bitlocker blue screen. Anyway I managed to retrieve the bitlocker password but all the tablet kept asking was for the country and keyboard when booting up. I didn't install it so i don't have the security key anywhere. Jul 4, 2025 · Surface pro 3: Screen blocked because blue screen blue screen because system wants bit-locker key bit locker key is available but how can I go to a screen to type the key Oct 23, 2024 · Explore how Surface devices enhance cybersecurity. (It could, but it doesn't. Feb 11, 2025 · When setting up my new Surface Pro last year, I upgraded to Windows 11 Pro. Is Bitlocker turned on by default on Surface Pro 5? I was constantly logged in to Microsoft account on Surface Pro when it was alive, but on accounts. be/ibZvLSB2TLYfor data recovery requests please visit our website: www. By blocking unauthorized memory access from peripherals, DMA protection helps prevent cold boot attacks, data exfiltration, and other security risks. Dec 7, 2017 · I just update my windows thus morning and my surface pro this evening is facing issie when it's goes to the blue screen that request me to input bitlocker recovery key. ramanf hutjrx tgabyt xgsat uibl djcsb rbum jjpe ojakkh smqpye swt flj dibj oxh thikd